Cancellation policy

We know plans can change — and that’s okay.

Orders placed through SafetyFurst.co are processed quickly to get your Whiffie Cushion on its way as soon as possible. If you need to cancel your order, please reach out to us at info@safetyfurst.com within 12 hours of purchase, and we’ll do our best to stop it before it ships.

Once your order has shipped, it can no longer be canceled — but you can still return it within 30 days under our Warranty & Return Policy.

Please note:

• International orders are final sale and cannot be canceled, returned, or exchanged.

• All prices and promotions are listed in USD unless stated otherwise.

• Shipping fees are non-refundable once your order has been processed.

• SafetyFurst reserves the right to cancel any order due to suspected fraud, payment issues, or stock errors (you’ll always be notified if that happens).

We’re here to help every step of the way — because when it comes to safety, comfort, and satisfaction, it’s always SafetyFurst. 🐾