Refund policy

Return & Refund Policy

Last updated: December 2025

We truly believe you and your dog will love your Whiffie Cushion™ — but if for any reason you (or your pup) don’t, no worries at all. We’re here to help! 🐾

30-Day Return Window

You can return your Whiffie Cushion™ within 30 days of delivery for a full refund of the product price. No hassle, no hard feelings — we just want you and your dog to be happy.

Please note:

The customer is responsible for return shipping costs.
Shipping fees paid at checkout are non-refundable.

Start a Return

Click the link below to begin your return:
Start Your Return

If you prefer, you can also email us at info@safetyfurst.co and we’ll assist you personally.

Refund Timeline

Refunds are issued to your original payment method within 5–7 business days after we receive and inspect the returned item.

Refunds apply to the product cost only.

International Orders

All international orders are final sale and not eligible for returns, exchanges, or cancellations once shipped.

We Stand Behind Our Product

When it comes to comfort and safety, it’s always SafetyFurst™.
If you ever need help, guidance, or have questions, we’re here for you.

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