Contact us
We're real people, and we'd love to hear from you.
Questions about your order, setup, wholesale, or just want to talk road-trip dogs? Send us a note and a real person (usually Andrew) will reply, typically within 1 to 2 business days.
Quick answers
Where's my order?
Track it from your account or the shipping email we sent you.
Setup & care
The 3-step setup video and how to keep it fresh.
Returns
30-day returns, no questions asked. Here's how it works.
FAQ
Fit, sizing, shipping and everything else people ask us.
Wholesale & retail
Want to carry the Whiffie Cushion® in your store? Apply here.
Share your pup
Send us your dog's ride and get 15% off your next order.
Send us a message
Prefer email? Write to info@safetyfurst.co.
For order questions, include your order number so we can jump right in.